Patients

What is a Mental Health Hospital

Mental health hospitals provide more comprehensive, round the clock care to patients with mental health struggles. Support is provided to manage and stabilise mental health conditions as well as to commence a course of treatment in a therapeutic environment which allows for more intensive monitoring. 

Who are we for

Gordon Private Hospital admits patients over 16 years of age. We may request you to have a review with our consultant psychiatrist prior to admission to ensure that we can accommodate your needs.

We provide treatment for conditions that include:

1. Burnout

2. Mood Disorders (Depression, Bipolar Disorder)

3. Anxiety Disorders (Generalised Anxiety, Panic Disorder, Agoraphobia, Social Anxiety, Obsessive Compulsive Disorder)

4. Trauma & PTSD

5. Emotional Disorders

6. Self-harming Behaviours

7. Psychosis

8. Substance Abuse

9. Sleep Psychiatry

10. Youth Mental Health (16 years & above)

11. Perinatal Disorders and Women’s Mental Health

12. Veterans’ Mental Health

13. Medication Review: Stabilisation or Adjustment

 How to get a referral

A referral can be obtained from your general practitioner, treating psychiatrist or other specialist.

Call us at any time to learn more about the referral process

How Much Does Your Mental Health Hospital Cost?

Gordon Private Hospital accepts patients with membership to most private health insurance funds, Department of Veterans' Affairs, Australian Defence Force and those who are self-funded.

Please call our admission team who will assist with any queries relating to your admission, the level of cover provided by your health insurance policy or any out-of-pocket expenses you may incur as result of your stay with us.

Patients with limited mental health cover may be able to upgrade their cover to access in-hospital mental health services without serving a waiting period.

What to bring on the day

1. Provide, to the best of your knowledge, accurate and complete information about your medical history, medications, and other matters relating to your health.

2. Identification: Drivers licence or accepted identification, your letter of referral if not already sent, Medicare Card, private health insurance membership card, any government benefit/concession cards, Safety Net or pharmacy entitlement card.

3. Technology: Mobile phone, laptop, iPod, earbuds, etc.

4. Clothing / linen: Comfortable day clothing for the season, sleepwear, dressing gown and slippers.

5. Money: A small amount of cash and credit cards.

6. Toiletries: Personal toiletries (e.g. soap, toothbrush, toothpaste).

7. Medications: Current medications (in original packaging) and any repeat scripts and prescriptions.

What not to bring

1. Large sums of money

2. Jewellery and other valuables.

3. Dangerous items. If unsure please speak with your admitting nurse.

Discharge planning

Discharge planning is an important part of the hospital admission. Once you leave hospital, it is important that you continue to get the right healthcare from the right people. Discharge planning aims to make sure this happens and enables a smooth transition from hospital to home. Following discharge, Gordon Private Hospital provides a suite of day programs to facilitate this transition further.

Parking

It is a condition that patients do not operate any motorised vehicle during their admission as medications and mood state may adversely affect your ability at this time. Onsite parking is not available for patients. Please arrange for a family member, friend or taxi to drop you off on admission to hospital.

Patient rights

For the safety and security of its patients, Gordon Private Hospital abides by a Patient Charter of Rights and Responsibilities. This has been put in place for your peace of mind and also to assist the medical staff and other patients in the hospital. It is important that you familiarise yourself with these prior to admission.

As a patient of Gordon Private Hospital, you have the right to:

1. Be treated with respect, professional competence, consideration and dignity

2. Participate in decisions that affect your care

3. Have your beliefs, ethnic, cultural and religious practices respected

4. Be told the names and roles of the caregivers involved in caring directly for you

5. Have your personal and medical details kept with full confidentiality

6. Voice a concern if you are not satisfied with any aspect of your care

7. Request a second medical opinion – you may wish first to discuss this with your consultant

8. Refuse a recommended treatment, test or procedure

9. Advice about care when you leave the hospital

10. Access your health record, in accordance with the hospital policy

11. Be aware of the potential costs involved in your hospitalisation

12. Refuse participation in student teaching activities

13. Make a comment or complaint about treatment or quality of the health services or care without fear that you will be discriminated against

Your Responsibilities

For the safety and security of its patients, Gordon Private Hospital abides by a Patient Charter of Rights and Responsibilities. This has been put in place for your peace of mind and also to assist the medical staff and other patients in the hospital. It is important that you familiarise yourself with these prior to admission.

You have the responsibility to

1. Provide, to the best of your knowledge, accurate and complete information about your medical history, medications, and other matters relating to your health

2. Be knowledgeable about your private health fund cover and associated restrictions, provide information regarding your ability to pay for services, and ensure that the financial obligations of your care are fulfilled as promptly as possible

3. let caregivers know about any special requirements, particularly any cultural or religious needs

4. Observe relevant hospital protocols

5. Respect the role and dignity of hospital caregivers and their right to a safe and pleasant work environment. Caregivers reserve the right to withdraw care from people who behave aggressively, are violent or abusive

6. Comply with medical instructions designed to aid your recovery, or discuss with your doctor if you are unhappy or unwilling to do so

7. Respect the beliefs, ethnic, cultural and religious practices of all hospital caregivers and fellow patients

8. Advise your doctor or caregivers about any changes in your condition or of any concerns you may have with any aspect of your care or treatment

9. Be respectful of the property of other persons and of the health care facility

10. Behave in a lawful manner and contribute to a safe and comfortable environment

11. To actively engage in the therapy program to assist your recovery